One group of Americans not that interested in the digital revolution:
Kreuziger's experience is shared by most Americans: They want the convenience of e-mail for non-urgent medical issues, but fewer than a third of U.S. doctors use e-mail to communicate with patients, according to recent physician surveys.
"People are able to file their taxes online, buy and sell household goods, and manage their financial accounts," said Susannah Fox of the Pew Internet & American Life Project. "The health care industry seems to be lagging behind other industries."
Of course, even if your doctor did e-mail you, it might not be all that enlightening. Doctor, doctor, what should I do? "Well, txah twx ascpron and cakk mx im teh mnrgin."