Just think, if we'd tried a little kindness and been more polite, maybe those nasty inmates from Arizona wouldn't have rioted in our prison:
Prison wardens have been urged to show respect to inmates by knocking on cell doors before going in.
The advice was included in an inspection report from Anne Owers, the chief inspector of prisons.
Governors at HMP Birmingham, which houses more than a thousand prisoners, are considering the suggestion.
But Glyn Travis, of the Prison Officers' Association, said: "If we have to knock on prisoners' cell doors we may as well give them a key and let them do what they want. There's got to be some modicum of sense."